Customer Commons is a 501(c)3 nonprofit, formed as a spin-off of ProjectVRM at Harvard’s Berkman Klein Center for Internet and Society at Harvard University, and sharing ProjectVRM's respect for the customer as an independent actor in the marketplace. We also shares the same founding thesis, which we aim to prove: that free customers are more valuable than captive ones—to themselves, to the companies they deal with, and to the whole economy.
